Terms of Use
By using travelligence.net you agree to these terms. They set out what the site is, what it isn't, and the limits of what we can promise.
Template notice. These terms are a general starting point. Have them reviewed by a qualified professional and complete the business and jurisdiction details before relying on them.
About the service
Travelligence provides free, plain-English guides and free tools — including an Avios value calculator and a flight-delay compensation checker — that run in your web browser. The site is supported partly by affiliate links.
General information, not professional advice
Everything on this site is general information only. We are not a travel agent, an insurance broker, a financial adviser, or a claims-management company, and nothing here is legal, financial, insurance or other professional advice. Rules such as UK261/EU261 passenger rights and the terms of loyalty schemes change over time and vary by airline, route and programme. Always confirm the current details with official sources and the relevant provider before acting.
Our tools
The tools are provided "as is" and produce estimates and general guidance based on the inputs you give and published rules. In particular, the flight-delay checker is not a legal ruling and not a guarantee of payment — only the airline or the relevant authority can determine an actual entitlement. Use the results as a starting point, not a final answer.
Affiliate disclosure
Some links on this site are affiliate links. If you click through and buy, we may earn a commission at no extra cost to you. This never changes our recommendations. See our Disclosure & Disclaimer for the full detail.
Acceptable use
You agree not to misuse the site — for example by attempting to disrupt it, break its security, scrape it abusively, or use it for anything unlawful.
Intellectual property
The content, design and code of this site are owned by Travelligence or our licensors and are protected by law. You may read and share links to our pages, but you may not republish substantial parts without permission.
Third-party links
We link to external sites we think are useful, but we don't control them and aren't responsible for their content, accuracy or practices. Visiting them is at your own risk.
Limitation of liability
To the fullest extent permitted by law, we are not liable for any loss arising from your use of, or reliance on, the site or its tools. Nothing in these terms limits liability that cannot lawfully be limited.
Changes
We may update these terms from time to time; the "last updated" date shows the current version. Continued use of the site means you accept the latest version.
Governing law
These terms are governed by the laws of England and Wales (placeholder — confirm before launch), and any disputes will be subject to the courts of that jurisdiction.
Contact
Questions about these terms? Email [email protected] or use our contact page.